Refund Policy

1. Overview

PixiLink offers both free and paid subscription plans that provide access to additional features and higher usage limits.

This Refund Policy applies to all purchases made through the PixiLink website and Services.

Please read this policy carefully before completing your purchase.

2. Subscription Plans

PixiLink currently offers the following plans:

• Free Plan
• Pro Monthly Plan
• Pro Quarterly Plan

Additional subscription plans or pricing options may be introduced in the future.

3. Manual Subscription Renewal

PixiLink subscriptions are not automatically renewed.

Your subscription remains active until the end of your selected billing period.

Before your subscription expires, PixiLink may send reminder notifications via email or through your account dashboard.

If you wish to continue using Pro features after your subscription expires, you must manually purchase a new subscription.

PixiLink will never automatically charge your payment method for subscription renewals.

4. Refund Policy

All payments made for PixiLink subscriptions are final.

Once a payment has been successfully completed and your subscription has been activated, the payment cannot be cancelled, refunded, credited, transferred, or partially refunded, except where required by applicable law.

This policy applies regardless of:

• Partial or full use of your subscription.
• Change of mind after purchase.
• No longer requiring the Services.
• Failure to use the subscription during the subscription period.
• Accidental purchase of a subscription plan.

Please review your selected plan carefully before completing your purchase.

5. Subscription Expiry

Your subscription will automatically expire at the end of its billing period.

After expiration:

• Your Pro features will no longer be available.
• Your account may continue on the Free Plan, if applicable.
• You may purchase a new subscription at any time to regain access to Pro features.

6. Payment Processing

Payments are securely processed through Razorpay.

PixiLink does not collect, store, or have access to your:

• Credit or debit card numbers
• CVV
• UPI PIN
• Net banking credentials
• Other sensitive payment information

All payment information is handled directly by Razorpay in accordance with its own privacy and security standards.

7. Failed or Incomplete Payments

If your payment:

• Fails,
• Is declined by your bank,
• Is cancelled before completion, or
• Cannot be successfully processed,

your subscription will not be activated.

You may retry the payment at any time.

PixiLink is not responsible for payment failures caused by financial institutions, payment gateways, internet connectivity, or other third-party systems.

8. Service Availability

PixiLink strives to provide reliable and uninterrupted Services.

Occasional downtime resulting from:

• Scheduled maintenance
• Platform updates
• Security improvements
• Infrastructure upgrades
• Network issues
• Unexpected technical problems

does not entitle users to a refund or credit.

9. Changes to Subscription Plans

PixiLink reserves the right to modify subscription plans, pricing, available features, or service offerings at any time.

Such changes will apply only to future purchases and will not affect subscriptions that have already been purchased.

10. Changes to this Refund Policy

We may update this Refund Policy from time to time to reflect changes in:

• Our Services
• Business operations
• Payment methods
• Legal or regulatory requirements

Any updates will become effective upon publication on the PixiLink website.

The "Last Updated" date at the top of this page will always indicate the latest version.

11. Contact Us

If you have any questions regarding this Refund Policy, you may contact us.

PixiLink

Website: https://pixilink.co

Email address: support@pixilink.co

We aim to respond to refund-related inquiries within 3-5 business days.

Effective Date

This Refund Policy is effective as of 10^th August 2026, and remains in effect until replaced by a newer version published on the PixiLink website.

Acknowledgement

By purchasing a PixiLink subscription, you acknowledge and agree that:

• You have read and understood this Refund Policy.
• PixiLink subscriptions are not automatically renewed.
• You are responsible for manually renewing your subscription if you wish to continue using Pro features.
• All completed payments are final and non-refundable, except where required by applicable law.
• You agree to the terms outlined in this Refund Policy before completing your purchase.